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ISLAND WATER SPORTS SHIPPING INFORMATION

Handling Time

Orders are typically processed Monday - Friday 9am-5pm.
Orders placed online after 2:00pm EST will be processed the next business day. Please allow 1-2 business days for your order to be processed.

Free Shipping

IWS offers Free Standard Shipping for purchases in-store or online with orders $50 and up. Standard Shipping is typically USPS first-class mail or UPS Ground. Delivery times can vary based on the destination. Not sure if this is the right option? Call us 954-427-4929

  • Excludes oversized items such as body boards, surfboards, stand up paddleboards.
  • IWS shipping department reserves the rigtht to determine what will be considered an oversized item. 

In Store Pickup

We LOVE visitors. Feel free to shop online and have your order ready for pickup in our store. Most orders are ready for pickup within 1-2 hours. 

  • Orders ready for pickup will be notified by email.
  • Make sure to have your oder number and photo ID ready to pick up your purchase.
  • Pickup is available during standard store hours, 7 days a week.

Shipping Wthin The US

IWS offers flat rate shipping for products ordered online or in-store. Shipping prices are based on order totals excluding any shipping, handling, duties, or taxes. Excludes oversided items. Days estimated are in business days.

Order Amount In-Store Pickup US Economy Ground (3-7 Days) 2-3 Days 2 Days Overnight
Clothing, Accessories, Most Items FREE Under $50 = $4.99 | $50+ = FREE $9.99 $19.95 CALL
Bodyboards FREE $19.99 CALL CALL CALL
Beater Boards FREE $29.99 CALL CALL CALL
Surfboards 6'2" and Smaller FREE $75.00 CALL CALL CALL
Surfboards 6'3" To 7'11" FREE $115.00 CALL CALL CALL
Surfboards 8'0" To 9'0" FREE $129.00 CALL CALL CALL
Surfboards 9'1" To 10'0" FREE $129.00 CALL CALL CALL
Stand-Up Paddle Boards FREE $150.00* CALL CALL CALL


 *Cost may change depending on location, size, duties, taxes, and time of delivery.

 

International Shipping (Excluding Oversized Items)

IWS can ship any item, anywhere. Some items may require a custom quote but most items are available internationally at checkout. Our site now shows you the duties/customs charges, and shipping so there are no surprises when your package arrives. The duties and customs are paid for before the item ships. This excludes oversized items. If your country is not available at this time for us to ship directly, we will happily ship to any US based freight forwarder. You may use any company you choose. 9-5 import and BraBox are examples of local companies available. IWS does no endorse any specific company for this service. We reserve the right to adjust shipping charges as needed but will contact you before doing so.

 LAST UPDATED - 09/20/2017

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Our Commitment To Accessibility

At Island Water Sports, we’re committed to accessibility, diversity and inclusion. We believe all of our guests should be able to easily shop online at IslandWaterSports.com, and access all of our other web sites and digital offerings.

Whether you’re using assistive technologies like a screen reader, a magnifier, voice recognition software or switch technology, our mission is to make Island Water Sports your preferred shopping destination in all channels by delivering outstanding value, continuous innovation and experiences that fulfill our vision and company goals.

How We Accomplish Our Goals?

We set high standards for web accessibility and constantly strive to ensure we’re in compliance with all laws and guidelines. Our team is dedicated to making all of our online experiences the best they can be, and we collaborate with professional online resources, industry partners and outside web agencies to identify areas that need improvement.

1. The Web Content Accessibility Guidelines (WCAG) 2.0 Level AA are recognized and acknowledged as the international standard measure of success. We regularly test our site to ensure we meet or exceed that standard.

2. We work with professional online resources, accessibility and usability frameworks, and people with disabilities to make sure our sites function properly and that we’re going above and beyond simply following regulatory guidelines.

3. We’re always learning. We consistently look for improvements in performance, speed and accessibility.

 

Steps We’ve Taken To Improve Accessibility

Here are some of the items we’ve addressed to make sure our website and mobile site are as easy to use as possible for ALL guests:

1. Site Structure — We use appropriate headings, lists, paragraphs & other formatting features on IslandWaterSports.com so that guests can easily use the site with assistive technology.

2. Text Equivalents — We’re working to ensure all of our images & multimedia are fully accessible through alternative text, captions & transcripts.

3. Full Keyboard Access — Everything we build can be accessed using a keyboard.

4. Site Consistency — We’re consistent in the way we build our sites & apps so that once you understand how our menus & pages work, you can count on our sites to be consistent and function the same way every time you interact with them.

If you have any questions or suggesstions, please contact us at Support@IslandWaterSports.com | 954-427-4929